Tenant Satisfaction Surveys

We implement questionnaire surveys for tenants of our properties regularly (generally at least once every two years) and share the results (requests, issues, etc.) with property management companies for application to operational improvement in an effort to improve tenant satisfaction.

Example of tenant satisfaction survey

At the E SPACE TOWER, we renewed air conditioning facilities and renewed toilets (new small containers) in response to requests from tenants. As a result, we were able to confirm the increase in the satisfaction level of tenants in the survey after the measures were taken.

Installation of small containers in women's toilets
(E SPACE TOWER)

Tenant Comfort Improvement

We are renovating the common areas to improve comfort for our property tenants and facility users.

Renovated Entrance Hall
（Daiwa Shibuya Miyamasuzaka）

Renovated Entrance Hall
（Daiwa Nishi-Shimbashi）

Initiatives for Local Communities

Each Investment corporation makes the following efforts to contribute to the improvement of convenience in social life and reduction of environmental burdens for tenant employees, residents, and local residents.

DOI holds the "Shinjuku Minamilumi" event in the office buildings it owns in the Shinjuku South Exit area, where tenant employees and local residents enjoy the illumination event. DOI has also introduced the umbrella sharing service “iKASA" to improve the satisfaction of office workers and local users and to help solving the problem of disposable umbrellas. DOI also strives to contribute to the sustainable development of local communities by participating in local events organized by urban development councils and private organizations in order to revitalize the areas surrounding its properties.